מלון פיקסל

INLOVE! My wife and I were looking for a place to spend a long weekend in Tel Aviv. After some research, we came across Pixel, and the experience was unique! The price is surprisingly low considering it is located in the very center of the city, strategically between the beach and the main attractions, 10 minutes walk tops. The concept of being autonomous felt like the best combination between Airbnb and a hotel, feeling independent with 24/7 service, and the design is absolutely stunning. It has officially become our go-to hotel in Tel Aviv!

Doesn't even deserve 1 star. No hot water for 3 days (on a 3-day stay...) A lot of my time in Tel Aviv lost to communicate with the host (instead of enjoying my stay). Finally the problem was very easy to resolve. Could have been resolved very easily, they refused any solution that would have been acceptable (being transferred to one of their empty rooms). Their solution, proposed 3 times (no checking in the room at any moment) was to let clean water run for 30 minutes (I kid you not, I have screenshots of this "solution") and wait for it to become hot (it didn't). This ecologic solution was proposed 3 times. Very poor customer care, it ruined my weekend (no refund off course from their end, which is unacceptable)

The online checkin was extremly simple and should be adopted at all the hotels!!! The rooms was very clean and modern designed, very beautiful. we spent some time on the roof which is very nice during the evening. but the best is the location, its close to all the bars, to Dizzingoff square, to King Gorge, and even the Karmel Market is walkable.

This hotel is getting better every time I come. I was happy to find out it has now a swimming pool on the rooftop. And it is clean and welcoming always - super! 👍🏻👍🏻👍🏻

BAD BAD BAD - three words to describe my experience with this shoddy, impersonal, accommodation outfit that charges professional fees for lousy service. Paying €270 for one night in December 2022 for a hotel with no working lift, no running hot water, no working heating in the room and no one to bring up these problems with except someone from a call centre somewhere who promises to call back but doesn’t- well , that sums it all up! Here are another 3 words to consider - AVOID AVOID AVOID

The best

Bad, bad, bad... The worst hotel, where I have been... General manager don't work with his team, they don't know what is it client service... They really think that everything is good and everything what happens it's only fault of guests... They just make illusion of working and illusion of service, but in fact that want only get your money, and just lie into your eyes!

Recently open. Lofty/industrial design (raw concrete, back mat finishes, metal meshes, etc). Practical and clean. All one needs for a city visit. Free candy and wine @ reception. Free coded luggage storage at the entry for early arrival and late departures. Recommended.

Replace "Autonomous" with "No Service". The "hotel" is managed fully remotely, no one there can help you if you have an issue or a complaint. We had no Air Conditioning for 2 days and even though I contacted the support (only via text of course) 3 times, every time the representative was surprised by this information. Clearly no effort has been put to fixing it. After asking for a refund, they offered a "free brunch"... Stay away. Replying to the hotel's reply: The first room I was in had fungi on the wall, water damages and constructions 24/7 outside of the door. Images attached. The 2nd apartment you sent me to was smaller, had no AC for 2 days, and even though i communicated that the same day I got in - it was not fixed by the time I left. After those 2 days I left the home by myself (even though I paid for one more night), and you only gave me back SOME of the cost after I complained through AirBNB, since directly talking to your company, you completely ignored my complaints. If you want to make up for it, pay me back for the rest of my stay.

Good hotel, but the area is very noisy and there is some works next to the hotel which makes it impossible to stay in bed a little longer. The check-in is a bit complex as the QR code does not work, so I had to call the number to go through the whole check-in process, but that's the concept.

Gorgeous new modern hotel. Great concept with an almost flawless execution. They had luggage storage an option on paying cleaning services.

I highly recommend this hotel to tourists touring Israel! First of all, the staff is very accommodating and friendly. They make sure I get the best room during my stay, especially the manager Assaf. He always made sure I was comfortable. The hotel is new, and is very clean. Its proximity to the bus stations, restaurants and convenience stores is definitely a plus!